Privacy Policy

This Privacy Policy (hereinafter, the “ PRIVACY POLICY ”) regulates, in general, the collection and processing by LADYPIPA, SLU (hereinafter, “ LADY PIPA ”) of the personal data that you provide to us as user of the website accessible through the domain name https://ladypipa.es (hereinafter, the “ WEBSITE ”), including the services that are available at any time through the WEBSITE. All of this without prejudice to the specific provisions established in certain sections, forms or services available on the WEBSITE in order to provide you with the pertinent information and, where appropriate, obtain your consent.

LADY PIPA reserves the right to modify the PRIVACY POLICY to adapt it to legislative, jurisprudential and/or administrative developments, as well as to the practices developed at any time through the WEBSITE, taking your rights and interests into account at all times.

In any case, LADY PIPA will provide you with the appropriate technical resources so that you can access the PRIVACY POLICY in order to properly comply with the information obligations that we must observe in accordance with the applicable regulations on data protection.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA? 

The person responsible for the processing of your data is LADY PIPA, SLU, a company with address at Gran Vía de Don Diego López de Haro, 31, 5º, 48009 Bilbao (Vizcaya), registered in the Commercial Registry of Vizcaya, volume 5,420, folio 136, BI sheet 63.368y with CIF number B-95747481.

For any question related to the PRIVACY POLICY and/or the processing of your personal data, you can contact us at the postal address indicated above and/or through the email address info@ladypipa.es.

2. HOW HAVE WE OBTAINED YOUR DATA?

The data that we process at LADY PIPA has been obtained from you, through (i) the different forms that you complete while browsing through the WEBSITE and/or through other channels (eg registration as a WEBSITE user - when applicable). -, contact forms, forms referring to job offers and/or selection processes, etc.); (ii) by sending an email or inquiry message.

In the event that the personal data provided belongs to a third party, you guarantee that you have informed said third party of the PRIVACY POLICY and have obtained their authorization to provide your data to LADY PIPA for the purposes indicated below.

Additionally, we inform you of the possible processing of your social network data through the corporate profiles that LADY PIPA keeps available on each social network in which it is present, all under the terms and conditions established in each social network.

3. WHAT TYPE OF DATA DO WE PROCESS?

The data that we process at LADY PIPA are those that you have provided us while browsing the WEBSITE, through the appropriate forms that we use to formalize our contact with you and/or through email, as well as those others that, in If applicable, we obtain it through LADY PIPA's corporate profiles on the social networks in which we are present.

In particular, at LADY PIPA we process the following categories of data:

  • Identification and contact data (eg name, surname, postal and email address, telephone, etc.).
  • Identification codes and keys as a registered user of the WEBSITE.
  • Internet browsing data (eg IP address, visits to web pages, connections to Wi-Fi networks, etc.).

4. FOR WHAT PURPOSE DO WE PROCESS YOUR DATA AND UNDER WHAT LEGITIMATION?

The processing of your personal data pursues the following purposes:

  • Manage and process your registration as a WEBSITE user, when possible.
  • Manage your access and use of the content and services that LADY PIPA makes available to you through the WEBSITE, including blog services, social networks or any other functionalities that are accessible from the WEBSITE at any time.
  • Process and manage the contracting of products or services that, where appropriate, you formalize with LADY PIPA through the WEBSITE, manage the shipment of said products and, in general, maintain, manage and control the contractual relationship that you establish with us as purchaser of our products or services.
  • Process and manage the request for information, suggestions, complaints or claims that you make through the WEBSITE or email.
  • Send you by different means, including electronic, commercial and advertising communications from LADY PIPA and other companies in the business group in which LADY PIPA is a member, regarding products, services, offers, promotions and any other relevant information referring to said entities, always that you would have consented to it.
  • Manage your subscription to our “ newsletter ” service and the sending of the corresponding electronic communications, provided that you have consented.

The processing of your personal data by LADY PIPA, in accordance with applicable regulations, is based (i) on your consent, granted at the time of collecting your personal data that you voluntarily provide to us through the mechanisms enabled by effect on the WEBSITE; (ii) in the relationship established with us in the cases of contracting our products and services; or (iii) in the legitimate interest of LADY PIPA.

We remind you that, at any time, in cases where the treatment is based on your consent, you can revoke it freely and free of charge, under the terms indicated in the following section.

5. TO WHOM DO WE COMMUNICATE YOUR DATA?

Apart from those cases in which LADY PIPA is obliged to do so by legal imperative (eg Tax Administrations, Administration of Justice or other Public Administrations), your data will not be communicated to third parties. There are no plans for international transfers of your data.

6. HOW LONG DO WE KEEP YOUR DATA?

In general, personal data will be kept as long as you do not revoke your consent to the processing or request its deletion, as well as for the time necessary to comply with the legal obligations that LADY PIPA must observe.

In any case, we inform you that LADY PIPA has established internal data purification policies aimed at controlling the retention periods of the personal data in its possession, so these may be canceled when they are no longer necessary and/or suitable for the purpose for which they were collected.

7. WHAT ARE YOUR RIGHTS?

The applicable data protection regulations grant you a series of rights related to your personal data that you may exercise during their processing. These rights are those indicated below:

  • Access to your data : you have the right to access your data to know what personal data concerning you we are processing.
  • Request the rectification or deletion of your data : in certain circumstances, you have the right to rectify inaccurate personal data that concerns you that are subject to processing by us or, even, to request its deletion when, among other reasons, the data no longer exists. were necessary for the purposes for which they were collected.
  • Request the limitation of the processing of your data : in certain circumstances, you have the right to request us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided for in the applicable regulations on the matter. of data protection.
  • To the portability of your data : in certain circumstances, you have the right to receive the personal data that concerns you, and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another controller.
  • Oppose the processing of your data : in certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we would stop processing it unless, for compelling legitimate reasons, or the exercise or defense of possible claims, these must be preserved.

Likewise, you have the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal.

You may exercise these rights by means of a written request addressed to LADY PIPA, at the postal address indicated in Section 1 or by sending an email addressed to the address info@ladypipa.es .

Finally, indicate that you can file a claim with the competent Control Authority (in Spain, the Spanish Data Protection Agency), especially when you have not obtained satisfaction in the exercise of your rights. You can contact said Authority through its website: www.aepd.es.

8. SECURITY MEASURES

LADY PIPA will treat your data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations on data protection, adopting technical and technical measures for this purpose. necessary organizational measures to guarantee the security of your data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

9. KLARNA PAYMENT METHODS

In order to offer you Klarna payment methods, at the time of payment, we may transmit to Klarna during the purchasing process your personal data included in the contact form and order details, so that Klarna can evaluate whether You meet the requirements to access your payment methods and to adapt said payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.